Our Apps If you use any of our apps, we will collect the following information: (i) your location – upon your first use you will be prompted for permission for us to use your location (which you may decline) in order to offer you relevant services (we cannot offer relevant services if you do not permit us to detect and use your location); and (ii) your device - if you access our services from a device such as a mobile telephone running an application, we will uniquely identify each instance of the application, but we will not be able to personally identify you from this information.
To provide you with a more personal and interactive experience on our sites.
For statistical purposes to track how many users we have and have often they visit our websites.
We use organisation to collect anonymous user information so they can analyse how the website is being used and the number of visitors.
We and our advertisers may use statistical cookies to track who has seen an advert and clicked on it.
To show you adverts that you may be interested in and to control the number of time you see them and measures the effectiveness of the ad campaign.
We may use 'Flash' cookies to store your preference for your media player. If we do not use them, it may not be possible for you to watch some video content.
Use of Information We will use your personal information for a number of purposes including the following:
provide, administer and communicate with you about our services and promotions (e.g. to enable you to log in to your account and/or enter competitions on one of our websites).
create statistics, profiles and marketing opportunities, and analyse information to formulate opinions. To do these things, we might use information about you from other organisations.
help prevent fraud and loss.
train our staff.
get in touch with you about products, events, promotions and services that we or our 3rd party partners are offering.
This could be by email, phone, text, or another form of electronic communication. We will only do so if you have told us that you want to hear from us or our 3rd party partners If you call into one of our broadcasts and make rude or offensive remarks, we will keep a record to block further live calls from you. Sharing Information
We may share personal information with service providers who perform functions and services on our behalf. Such third parties will be provided with personal information necessary to perform the services on our behalf but are not authorised to use such information for any other purposes.
Only where you have agreed to receive marketing communications from third parties, will we pass on your personal information for this purpose.
We may disclose your personal information when you enter a competition (for example to the competition sponsors or to provide winners with their prize).
We will always ask for your consent before we publish any material provided by you or information about you.
We may carry out research or analysis, which uses your personal information, via our sites and share "pooled" responses to questions with our partner organisations.
We may also disclose personal information about you to comply with applicable laws and when requested to do so by law enforcement agencies or government bodies.
Consent Data collected from competitions, marketing and promotional exercises is held on the basis of consent, all data collected in this manner is done on a double opt-in basis, only used in accordance with data preferences submitted at the time and stored securely. For more information please contact 02032902077. 3. Data Retention Policy We will keep personal information only for as long as we need it to maintain our relationship with you, provide you with the products, services or information you requested, to inform our research into the preferences of our supporters, to comply with the law, and to ensure we do not communicate with individuals that asked us not to. When we no longer need the information, we will dispose of it securely, using specialist companies to do this work for us if necessary. Personal information is stored by us on computers located in the UK. We may also store information in paper files. We may transfer personal information to reputable third party organisations situated inside or outside the European Economic Area. These organisations are required to safeguard personal information pursuant to their contractual obligations or participation in international data transfer mechanisms including the US-EU Privacy Shield framework. We reserve the right to retain data for a maximum of 10 years from collection.
4. Cyber Security Policy All data we hold is handled with strict security, we are committed to protecting your data both on and offline as a result we have implemented security measures to protect against the loss, misuse or theft of your data. We review our Cyber Security procedures on a regular basis, all personal information is stored on password protected computers based in the United Kingdom or on secure web based systems using SSL encryption. The internet is not a totally secure medium and you acknowledge and agree that we shall not be responsible for unauthorised use, distribution, damage or destruction of personal data, except to the extent that we are required to accept such responsibility under the Data Protection Act 1998. When we ask another organisation to provide a service for us, we ensure that they have appropriate security measures in place. If we or our service providers transfer any information out of the European Economic Area (EEA), it will only be transferred with the correct protection in place, as stated UK law. For more information on our current Cyber Security procedures please contact us at 02032902077
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
We will always be transparent about how we plan to use your data so that you have the choice whether or not to give it to us. We respect your preferences and will do our best to make sure that we keep our promises. If you give us your consent to send you further marketing messages we may contact you from time-to-time with carefully selected offers and promotions from ourselves or from our network of carefully selected partners, from which you may always opt-out or unsubscribe. It is not our practice to contact you if you have made it clear that you do not wish to hear from us about our products and services. We may need to authenticate your identity to provide you with access to subscriber-only services. We might also send you surveys or invite you to enter a competition or receive a newsletter, for instance. If you do not wish to participate you may simply decline our invitations. Our iPad, Android and other "apps" may collect user data, which we use to learn about our listeners and improve our apps. As part of our Google Analytics tracking we have implemented the following features: Remarketing, Google Analytics Demographics and Interest Reporting. Visitors can opt-out of Google Analytics for Display Advertising by visiting here. We use this information for reporting purposes and to advertise online. Third-party vendors, including Google, may show your ads on sites across the Internet. We may use the cookies relating to Google Analytics together with third party cookies to inform, optimise and serve ads based on a user's part visits to our websites.
What Our Clients Are Saying
"I visited my friend with my family and we all started listening to Dominion Radio London together. Soon preaching started playing and we were richly impacted by the message. The gospel songs are also nice and inspirational"